Frigidaire Consumer Opinions of company and customer service

by DM
(Calgary)

The WORST customer service on the planet! Call center seems to be in India. I was given the run around constantly by them.The machine stopped working after 8 days and 3 weeks later I still had a washer full of dirty water in my kitchen Thankfully Costco stepped up and refunded my money so I can purchase another brand. I will NEVER purchase a Frigidaire product again due to their disgraceful customer service!


I hope this helps.

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Jun 29, 2012
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Stay Away from Frigidaire
by: Anonymous

I purchased all new appliances for a renovation at my second home at the beach. Within the first year my Frigidaire dishwasher needed to be serviced twice. And again in the next 6 months. Worst dish washer ever and the worst customer service.

When it needed service a 3rd time in less than 2 years I was told you're out of warranty and basically out of luck. My brand new Frigidaire Microwave also blew up in just under 2 years I threw it out and purchased a GE.

I will NEVER buy another Frigidaire product again. What a headache Frigidaire products are. Stay away from Frigidaire you'll be much happier!!!!


Nov 09, 2011
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DISHWASHER FRIGIDAIRE HORRIBLE
by: Anonymous

AFTER 2 YEARS MY DISHWASHER DIED I CALL FRIGIDAIRE SAME PROBLEME........

Feb 14, 2011
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i'm going elsewhere
by: Anonymous

Not good. Bought it in June 2007 for $449 plus tax & installation. So far (November 2010) $120 worth of repairs (new control panel), and more to come - motor is not working less than a month after.

Dishwashers should reasonably last 5 + years. More like 10.

Frigidaire customer service dug their feet in - no help without extended warranty purchase.

Sorry Frigidaire. I'm going somewhere else now.

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