Kenmore Elite with SmartWash Model 1392

by Richard T
(Knoxville, TN)

Aug 2, 2012: We've had our dishwasher for just over a year now, and still have a Sears Protection Agreement until 2016 (at a $767.00 hefty pricetag just for the agreement). Had nothing but problems with this unit.


The current issue is that it is leaking onto my hardwood floor and is already starting to buckle the flooring. When we call for repair, Sears tells us they won't have anyone available until at least Aug 17th, more than 2 weeks away. That's LOUSY service. Wish we'd never set eyes on it. All of our appliances for the last 35 years have been from Sears. We are washing our hands of Sears appliances from now on.

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Sep 22, 2012
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Kenmore
by: Anonymous

My Kenmore Elite is 7yrs old and just died. I had the same experience 5yrs ago when it just
stopped working. It also took 2 weeks to get it serviced.

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