Opinion on the Bosch and customer service
I'm writing this review to express my extreme dissatisfaction with Bosh dishwasher I bought and used for 8 years.
The reason I choose BOSH for my major household appliances was the quality I associated with the name.
Unfortunately I was mistaken, the BOSH dishwasher I used for 8 years broke, which is somewhat expected because all appliances have limits however what really brought me to write this letter is stupid design of the dishwasher that change "normal" failure into a household disaster.
The part that broke in my dishwasher was the inlet valve, and it broke in the open state as result the
dishwasher was flooded and continued to flood the house all day while we where away. When we came back we had a unpleasant surprise in form of a "pool" on the first floor and a "lake" in the basement.
The engineering design that allows for valve to brake in open position is simple unacceptable, the fact the
dishwasher didn't produce any warning when water continue to come in despite the "closed but open" state on the
valve is even worse.