Miele Diamante Plus series Dishwasher

by JAK
(Portland, Oregon)

I love everything about my Miele Dishwasher...except that is absolutely stinks! The first one we had installed had a horribly foul smell shortly after it was run and unloaded. By day 1-2 it was horrible. We had the Miele techs come work on it twice, to no avail. They then agreed to replace it with another Miele. Same problem. It stinks. Foul, foul smell. Seems the water never fully drains out of that little area in the bottom of the dishwasher under that screen. We had 2 plumbers check it out and they concur that it is nothing we are or are not doing...and it's not in our plumbing. We did everything Miele told us to do to try to remedy the problem...running vinegar thru, baking soda, a special solution, etc, etc, ad nauseum. It's the dishwasher. Anyone else ever have this trouble? We are now looking at opening a claim with Miele...really, we just want our money back and we'll go with a Kitchenaid. I don't doubt Miele is a great brand. We just seem to get the stinkers. Any comments? Please let me know as if others have experienced this, it might help in our claim. Thank you. JAK

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Miele Diamante

WORST DISHWASHER IN THE WORLD. it is expensive and high maintenance--you need salts, and rinse aid, and you have to use the miele tabs. even then, the rinse aid stays on the glasses and your dishes and glasses have suds on them....so i've been rinsing them with hot water AFTER running the cycle so i don't have rinse aid bubbles in my water as i'm drinking it....

Miele has told me that it may be the hardness/softness of the water, or that my dishes aren't dirty enough (unbelievable), or all kinds of other nonsense. they tested the water, replaced the rinse aid dispenser (they thought it was leaking--it was not). have had the worst experience with this.

You are better off with a GE or maytag for one-third of the price. I will never buy another miele product in my life.

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G2472 - Diamante

by Ben
(Bloomington, MN)

My machine has puked (suspect the drain pump) after barely two months of use - AND I can't get warranty service out here in less than ONE WEEK. So now, over the Holidays, I am hand washing piles of dishes next to my shiny, new, expensive, machine.

I suggest that Miele change it's motto from "Anything else is a compromise" to "Anything else is good for more than sixty two days".

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